CAMiLEON HEELS

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Frequently Asked Questions (FAQ)


1. How do CAMiLEON Heels adjust from high-heel to low-heel positions?
2. What are the steps to follow to adjust from high-to-low heel positions?
3. Are CAMiLEON Heels really comfortable in both high and low heel positions?
4. Are CAMiLEON Heels safe to wear?
5. Can the stowed portion of the heel be seen by others when it's in the low heel position?
6. Do the heel tips wear down over time and can they be replaced?
7. Why are CAMiLEON Heels styles so basic?
8. Does the heel ever collapse or fold under unintentionally?
9. Can I wear full-length pants and will their length look right in both the high and low heel positions?



  1. Q: How do CAMiLEON Heels work?
    A: CAMiLEON Heels have a patented adjustable-height technology that's incorporated into the heel of every shoe. Design features of the heel and the overall shoe maximize ease of transition from high-to-low heel positions without removing the shoe from your foot, removing any parts or use of any special tools. You can transition from high-to-low positions within seconds, as often as desired.

  2. Q: What are the steps to follow to adjust from high-to-low heel positons?
    A:
    Step 1
    Secure one hand around the top of the heel, while the other hand pulls straight down on the lower half of the heel to disengage it from its upright locked position.
    Step 2
    Push forward on the lower portion of the heel until it stops moving and is stowed directly under the arch region of the shoe.
    Step 3
    Push straight backward on the tip of the stowed heel until it is recessed slightly into the upper heel cavity and secured in its locked position.
    Done!
    Once the adjustment has been made from a high-to-low heel position, the upper edge of the stowed heel should no longer be visible. To restore the heel back into its full high heel position, simply reverse the previous steps.

  3. Q: Are CAMiLEON Heels really comfortable in both high and low heel positions?
    A: Every pair of CAMiLEON Heels have been designed with your utmost comfort in mind. We have been able to accomplish this by designing each pair of shoes with a unique last that maximizes comfort in both high and low heel positions. You can discover this for yourself by ordering a pair of CAMiLEON Heels at no risk to you with both our free shipping and return shipping policy.

  4. Q: Are CAMiLEON Heels safe to wear?
    A: Our technology has been designed with maximum attention and care to ensuring stability, durability and safety. Locking mechanisms within the heel ensure that the heel will remain in either its high or low heel position whenever adjustments have been made to it. Additionally, a stainless steel rod runs through the length of the heel, ensuring that, unlike other high heel shoes, the heel will not break.

  5. Q: Can the stowed portion of the heel be seen by others when it's in the low heel position?
    A: Great question! It's amazing, but because of our unique design, the stowed portion of the heel is virtually impossible to detect when walking or standing in the low heel position. No one but you will know that it's there! When the shoe is raised off of the ground, the portion of the heel that's stowed then becomes visible. See for yourself by viewing our video at http://www.camileonheels.com/youtube.cfm

  6. Q: Do the heel tips wear down over time and can they be replaced?
    A: Just like with any other shoe, the rubber heel tips on both the high heel and low heel will wear down with time. Because our high heel tip is a standard tip, it can be replaced by any reputable shoe repair person. Our low heel tip is unique to our shoe and is designed to be self- replacing. Replacement low heel tips can be purchased at cost at http://www.camileonheels.com/customercare.cfm.

  7. Q: Why are CAMiLEON Heels styles so basic?
    A: Because, initially, our shoes have been designed with the professional working woman in mind, we wanted to create styles that would readily complement various outfits. That way, a woman can wear our shoes multiple times throughout the course of a week to maximize the amount of time and benefits she can get from wearing a shoe with adjustable-height heel capabilities.

  8. Q: Does the heel ever collapse or fold under unintentionally?
    A: Never! Locking mechanisms inside the top portion of the heel keeps the heel locked in place at all times, whether you're in the high or low heel position.

  9. Q: Can I wear full-length pants and will their length look right in both the high and low heel positions?
    A: Amazingly … yes! When designing our shoes we took this concern into consideration because we know this is an important issue. Our shoes work perfectly with full-length pants in either the high or low heel position.



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